FAQ's | Kids Rock

Frequently Asked Questions

 

Where is the festival car park?

The festival car park is located at the top of Elmwood Ave opposite Callis Court Road. Please be aware, Elmwood Ave will be closed from 9am-9pm on the day of the festival.

How do I get a free car park ticket?

All festival ticket holders are welcome to make use of the free car park. Spaces are limited to 700.

Please type in discount code ‘FreeParking2021’

The free car park ticket will then appear.

Select 1, then you can continue to checkout the free ticket.

Free car park tickets are pre book only and only available to festival ticket holders. 

Scroll down to purchase your car park ticket.

Is there a shuttle bus service?

Yes. Busses will run every 30 mins from Broadstairs train station, to the festival car park from 9.30am-2pm then again from 5pm-9.30pm. Bus tickets are pre book only and cost just £2 (plus £1 booking fee per person). The price is the same for children and adults but babies go free. Everyone will need a ticket. Scroll down to purchase your bus tickets.

Will there be disabled parking?

If you require disabled parking, please email [email protected] with your registration number. Katie will then organise parking outside the front entrance at the bottom of Elmwood Ave. You must show your blue badge upon arrival. Katie will also give you fast track entry into the festival 🙂

Can I bring my own camping chairs and a portable parasol?

Yes, you are welcome to bring camping chairs and a portable parasol for shade as it may be very hot and sunny. If you do bring these, you must ensure they are securely weighted down as the venue may be windy. Chairs and parasols are also only permitted in the designated area in front of the stage. Please do not set these up in non designated areas. 

Is Elmwood Ave going to be closed?

Yes. The road next to the festival (Elmwood Ave) will be closed from 9am-9pm to ensure the safety of everyone entering and leaving the festival. 

Is there an NHS/Emergency service worker discount?

If you are an emergency service worker please enter the discount code: EMERGENCYSERVICES

You will then be entitled to free fast track entry to the festival with your family PLUS x 1 free drink at the main bar (does not include the cocktail bar). Free drink includes x1 beer, cider, wine or soft drink. 

Only x 1 drink per emergency service worker. 

Please print the ticket out and bring it with you. You must show your NHS Staff/Emergency Service ID AND the voucher to the stewards they will let you through the VIP entrance. Then to get your free drink please give the voucher to the main bar AND show them your NHS Staff/Emergency Service ID.

Can I bring my own food and drink?

No outside food or drink is permitted into the festival except one bottle of water per person and baby food. There will be free drinking water available on site. We will also have some delicious food and drink stalls with vegan and vegetarian options and a cocktail/mocktail bar as well as the main bar!

Is the festival cashless?

Yes. The whole festival will be cashless. Please see more information on the cashless system we are using and how to top up here. You will be able to pay for everything at the festival with your wristband, which you will need to top up before the event. You can then pay for food, drink, fun fair rides, merchandise and more with just a tap of your wristband! Top ups will be available on site or you can top up using your secure cashless online account.

How do I get a refund on the unspent funds on my wristband?

For wristband refunds please head over to https://kidsrockfestival.co.uk/cashless create a cashless account with the 6 letters on the chip on the wristband or login to your existing account. Once logged in you will see a button that says “ask for refund” Once that’s done the payment should be received into your account within 7-10 days. Any money leftover that hasn’t been claimed by 23rd September 2021 will be donated to The Rainbow Trust Children’s Charity.

Do I need to show proof of a negative Covid test?

Yes. Everyone over the age of 12 attending the festival will need to show proof of a negative Covid test, even if they have had both vaccinations. Children under 12 are exempt.

You can get the lateral flow test kits for free via this link: https://www.gov.uk/order-coronavirus-rapid-lateral-flow-tests

Please ensure you take the test no more than 24 hours before the festival.

You can then either enter your test result in the NHS Test and Trace App which you can download via this link: https://www.covid19.nhs.uk/

Or you can show us a photo of the negative test or bring the test with you to show us upon arrival. 

We want to ensure the event is safe for everyone, so as well as ensuring everyone has had a negative test, the event will only be at half capacity (5,000). This means if you are a little worried about space, you can still social distance if you wish. 

If you have already brought a ticket and do not want to show proof of a negative Covid test then your tickets will be transferred over to next years event. If you wish to do this please email: [email protected] 

 

 

How can I win an electric guitar signed by the bands?!

£2 of every entry goes to our amazing charity partner, Rainbow Trust Children’s Charity. The Rainbow Trust Children’s Charity provide bespoke support for families who have a child with a serious illness. They offer the whole family support, regardless of diagnosis and are there for as long as a family needs them.
To enter is just £5 and the guitar will be signed by Jetstream, Collateral, The Starks Family Band, One Day Elliott and Pryma!
The winner will be announced at the Kids Rock Festival at Joss Bay on 21st August and will walk away with the guitar the same day! So make sure you get your festival tickets and guitar tickets today!
Scroll down and get your tickets for your chance to win!
More info on The Rainbow Trust and the amazing work they do, here: https://www.rainbowtrust.org.uk/

What is included in the ticket price?

 Tickets include entrance to the festival to see some amazing bands: Collateral, Jetstream, The Starks Family Band, Pryma and One Day Elliott. The circus workshops are FREE and we will also have a walkabout magician and an amazing children’s entertainer hosting the whole day, introducing the bands and playing audience games! There will be an amazing fire performance in the evening as well! Fun fair rides will be from £2 per go, bubble football is £5 for 15 mins, we will also have some delicious food and drink stalls which will be reasonably priced. Local business stalls will also be there and more activities are still to be announced! 

Are there any sponsorship opportunities available?

Yes. There are many ad placements available, from the wristbands to large stage banners, eco friendly cups, website, social media, radio adverts, mentions in upcoming radio interviews, emails sent to customers, a stall at the festival, special thank you announcements on the day and more. We can create a package tailored to fit your needs and budget. Please email [email protected] and Katie will be more than happy to help. 

Can I bring my dog?

Sorry, only service dogs will be allowed into the festival.

Can I smoke on site?

Smoking is only permitted in the designated smoking area at the top of the field. 

How much are the fun fair rides?

Fun fair rides are from £2 per go and bubble football is £5 for 15 mins.

How do I apply to have a trade stand?

If you own a business and would like to have a trade stand, please email [email protected]  for an application form.

Can I apply to volunteer at the festival?

Absolutely! If you are aged 18 or over and would love to gain experience with working at a family friendly music festival, please email [email protected]  for an application form. A current DBS/CRB check is preferred but not essential. 

More Information 

Kids Rock Festival Car Park
? The surrounding fields are home to some beautiful donkeys, horses, goats and more. Please be respectful of this and please do not feed them. You can absolutely say hello to them on your way down to the festival though! 

 

 

? The festival car park will be next to Callis Court Road, Broadstairs. 
⚠️ REMEMBER: Elmwood Ave will be CLOSED from 9am-9pm for the safety of everyone queueing and walking down to the festival.

? If you have brought a bus ticket from Broadstairs train station to the festival, the festival car park is where you will be dropped off and later picked up from.

Kids Rock Festival Car Park

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Festival Schedule 

Kids Rock Festival Joss Bay

Book Your Tickets Today!

Kids Rock are back this summer with an amazing family rock music festival for all ages! 21st August 2021 12pm-8pm Joss Bay, Broadstairs.

Doors open at 10am and from 12pm-8pm on the field just up from the beach, we will have some excellent live rock bands, a walkabout magician, circus performers, circus/aerial/silks workshops, a fun fair, bubble football, 10 delicious food stalls, a cocktail/mocktail bar, main bar, a fire performance in the evening, local business stalls and more!

Expect to hear covers from:

GREEN DAY | GUNS N ROSES | FOO FIGHTERS | AC/DC | QUEEN | BLINK 182 | METALLICA | …AND MORE!

As well as originals from the following amazing local bands: Jetstream, Collateral, The Starks Family Band, One Day Elliott and Pryma! 

⚠️ IMPORTANT FESTIVAL INFORMATION. PLEASE READ. ⚠️

Everyone over the age of 12 attending the festival will need to show proof of a negative Covid test, even if they have had both vaccinations. Children under 12 are exempt. 

You can get the lateral flow test kits for free via this link: https://www.gov.uk/order-coronavirus-rapid-lateral-flow-tests

Please ensure you take the test no more than 24 hours before the festival.

You then need to enter your test result in the NHS Test and Trace App which you can download via this link: https://www.covid19.nhs.uk/

If you are having trouble downloading the app, you can either bring the negative test with you or show us a photo of the negative test result. Please ensure you take a photo of you holding up the negative test next to your face so we can see it is you. 🙂

We want to ensure the event is safe for everyone, so as well as ensuring everyone has had a negative test, the event will only be at half capacity (5,000). This means if you are a little worried about space, you can still social distance if you wish. 

If you have already brought a ticket and do not want to show proof of a negative Covid test then your tickets will be transferred over to next years event. Please email [email protected] if you wish to do this.

Cashless

CASHLESS SYSTEM IS NOW LIVE!

https://kidsrockfestival.co.uk/cashless/

Due to the many moving parts at bringing a live event back, cashless payments are now recognised as the global best practice at festivals around the world.

For anyone who hasn’t used this technology before, basically, all the spending money you’ll need for the festival is stored on a chip as part of your wristband.

It’s similar to contactless payment, except you use your wristband to pay for everything while you’re on site, from a pint to a pie.

TOPPING UP:

The top-up portal for 2021 is now open!

MORE INFO AND HOW TO TOP UP: https://kidsrockfestival.co.uk/cashless/

You will need your ticket to hand to be able set up your account online.

Please note, you will need to make an individual account for each ticket holder, but if you are a family group you can have one account and distribute funds between your family members.

Your Top Up Options:

1. Choose a set amount of spending money to pre-load onto your wristband.

2. Select auto top-up to allow an automatic transfer of a set amount you choose to your wristband when you run out of spending money.

3. The festival top-up station will accept cash or card for wristband top ups, but we strongly recommend you to top up your wristband before you arrive at the festival so you can spend your time enjoying the festival rather than spending time at the top up station.

You can also continue to use your online account during the festival by using a phone with internet access to track your balance across the weekend, view your transactions, activate auto top up on the go and take advantage of one touch top up payments by securely saving your payment details on the online portal.

£3 Shuttle Bus Option

If you don’t want the hassle of driving so you can enjoy a responsible drink, we will be arranging a shuttle bus from Broadstairs train station to the festival for just £2 (plus £1 booking fee) per person for a return journey. The price is the same for children and adults but babies go free. Everyone will need a ticket.

Busses will run every 30 minutes from 9.30am-2pm then from 5pm-9.30pm

Bus tickets are pre book only.

Free Car Park Option

Due to the increasing popularity of the Kids Rock Festival free on site car parking spaces are limited to 700 spaces. Only one car parking space per family will be available and only available to festival ticket holders.

If you wish to make use of the free on site car park, enter discount code: FreeParking2021 on the ticket platform. The free ticket will then appear, select 1, then continue to check out.  

Please then show your car parking ticket and festival ticket to the parking stewards once you arrive. If you do not have both of these on you, you will not be able to use the free car park.

Free on site car park tickets are pre book only.

NHS/EMERGENCY SERVICE WORKERS:

If you are an emergency service worker please enter the discount code: EMERGENCYSERVICES

You will then be entitled to free fast track entry to the festival with your family PLUS x 1 free drink at the main bar (does not include the cocktail bar). Free drink includes x1 beer, cider, wine or soft drink. 

Only x 1 drink per emergency service worker. 

Please print the ticket out and bring it with you. You must show your NHS Staff/Emergency Service ID AND the voucher to the stewards they will let you through the VIP entrance. Then to get your free drink please give the voucher to the main bar AND show them your NHS Staff/Emergency Service ID.

Disabled Access:

If you require disabled parking, please email [email protected] with your registration number. Katie will then organise parking outside the front entrance on Elmwood Ave. You must show your blue badge upon arrival. Katie will also give you fast track entry into the festival 🙂

OTHER IMPORTANT INFORMATION:

Strictly no adults permitted without a child. Maximum of two adults to one child.

Children under 16 require a child ticket, over 16 require an adult ticket.

Children must always be supervised by an adult.

Babies are free and welcome if carried in a sling/baby carrier.

Babies in push chairs will require a child ticket.

Push chairs left in bays at own risk. No push chairs on the dance floor please.

Music is kept at safe levels, but you are welcome to bring ear defenders.

The venue will be fully risk assessed to meet health and safety guidelines.

Pre book only. No tickets on the door.

Expect a festival environment with club lighting in the evening.

By attending, you give permission for Kids Rock Festivals to photograph and video the event for promotional purposes. If you see a photo you wish to remove, please contact us at [email protected] or by calling Katie on 07808515727

Tickets are non-refundable. If restrictions are put in place due to Covid then we will either host the event as a socially distant event with table service, or the event will be rescheduled. The festival is also subject to change. By purchasing a ticket you agree to these terms.

We look forward to partying with you all! Rock on!

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